FAQs

UPDATED JULY 27TH 2022 We ship to all countries except the following:

Countries We Do Not Ship To

Bolivia Honduras Malawi Turkmenistan
Chad Iraq Panama Canada
Cuba Libya Rwanda
Ecuador Madagascar South Africa

Suspension Due to Unavailability of Transportation

Angola Dominican Republic Lesotho South Sudan
Azerbaijan Fiji Liberia Sudan
Bahamas French Guiana Mauritania Tajikistan
Bermuda French Polynesia Mauritius Tanzania
Botswana Gambia Mongolia Timor-Leste
Brunei Guatemala Myanmar Tonga
Cambodia Guyana Papua New Guinea Turks & Caicos
Cameroon Haiti Republic of Congo Uganda
Cayman Islands Ivory Coast Samoa Uzbekistan
Cook Islands Jordan Seychelles Vanuatu
Costa Rica Kiribati Sierra Leone Venezuela
Cuba Kosovo Sint Maarten Yemen
Democratic Republic of the Congo Kyrgyzstan Solomon Islands Zimbabwe
Paid orders normally ship out within 3-5 Business Days after Receiving payment. **This does not include weekends or Holidays.
Exotic Genetix Hours: Monday – Friday 8AM – 5PM PST **CLOSED ON WEEKENDS & HOLIDAYS***
Although our website is available 24 hours a day, our office is not. Please note that we are Closed on Weekends & Holidays. If you contact us over the weekend or on a Holiday, we will respond during normal business hours. Thank you for your patience!
There are no refunds. All Sales Are Final
Sending Ethereum (ETH): 1. Open your preferred crypto wallet app and select the ‘Send’ option. 2. Copy and paste the provided wallet address into your own wallet app. 3. Choose which wallet you want to send Ethereum (ETH) from. 4. Enter the USD equivalent to your order’s total. 5. Carefully check that you’re happy with the details and then continue. Please note: Include enough to cover any transaction fees your wallet may charge. 6. IMPORTANT: Email info@solfiregardens.com your Name, Order #, and Hash ID/Transaction ID to verify your payment. Orders will NOT be processed until this information is verified. Any Ehtereum (ETH) payments received will be kept if not verified in a timely manner. Solfire Gardens Ehtereum (ETH) Address: 0x2Cd3Ac29Fe55cCc9CA2D95842f9da1598E2b4ae4 Don’t have a Bitcoin wallet? Click Here to Get started!
Please send a Check, Cash or Money Order to: SFS 4742 42nd Ave Sw #535 Seattle, Wa 98116 *Payments Must Be in USD $
Once a package is delivered we have no control over what happens to it. With that being said, if you have a package stolen that was sent from us, we

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