FAQs

Where Do You Ship To?

UPDATED JANUARY 5TH 2023 We ship to all countries except the following:

Countries We Do Not Ship To
Bolivia	Honduras	Malawi	Turkmenistan
Chad	Iraq	Panama
Cuba	Libya	Rwanda
Ecuador	Madagascar	South Africa	Brazil

Suspension Due to Unavailability of Transportation
Angola	Dominican Republic	Lesotho	South Sudan
Azerbaijan	Fiji	Liberia	Sudan
Bahamas	French Guiana	Mauritania	Tajikistan
Bermuda	French Polynesia	Mauritius	Tanzania
Botswana	Gambia	Mongolia	Timor-Leste
Brunei	Guatemala	Myanmar	Tonga
Cambodia	Guyana	Papua New Guinea	Turks & Caicos
Cameroon	Haiti	Republic of Congo	Uganda
Cayman Islands	Ivory Coast	Samoa	Uzbekistan
Cook Islands	Jordan	Seychelles	Vanuatu
Costa Rica	Kiribati	Sierra Leone	Venezuela
Cuba	Kosovo	Sint Maarten	Yemen
Democratic Republic of the Congo	Kyrgyzstan	Solomon Islands	Zimbabwe

How Long Does It Take To Ship An Order?

Paid orders normally ship out within 3-5 Business Days after Receiving payment.
**This does not include weekends or Holidays.

What Are Your Business Hours?

Solfire Gardens Hours:
Monday – Thursday
10AM – 5PM PST
**CLOSED ON WEEKENDS & HOLIDAYS***

I've Sent Messages and Received No Response

Although our website is available 24 hours a day, our office is not. Please note that we are Closed on Weekends & Holidays. If you contact us over the weekend or on a Holiday, we will respond during normal business hours. Thank you for your patience!

What is Your Return Policy?

*No Refunds. All Sales are final.

Cash, Check & Money Order Info

Please send a Check, Cash or Money Order to: SFS 9849 17th SW Suite #407 Seattle, Wa 98106 *Payments Must Be in USD $

Bitcoin Payment Info

Please Send Bitcoin Payments to:
338FSeJPHiDYampyFJG8eTfYnuoPAQ746s

After sending your payment please e-mail your payment Hash ID to info@solfiregardens.com

International Shipping Terms

When shipping outside of the United States, we cannot guarantee Delivery once it leaves the US and will not be held responsible for lost or undelivered packages.