FAQs
Does my Order Qualify for the Freebie of the Month?
All orders with a minimum of $50 USD (before tax/shipping) will come with the freebie of the month.Â
*Phoenix Forge x2 Freebie Cards can’t be redeemed for special limited freebies. In these instances, you’ll receive an alternate second freebie if redeemed.
How Long Does It Take To Ship An Order?
Paid orders normally ship out within 5-7 Business Days after Receiving payment. During drops and sales, processing can take up to 14 Business Days*
Giveaway/Freebie orders normally ship out within 21 Business Days but will take longer during drops and sales.
*The processing time for International orders may be longer
**This does not include weekends (Fri-Sun) or Holidays.
What Are Your Business Hours?
Solfire Gardens Hours:
Monday – Thursday
10AM – 5PM PST
**CLOSED ON WEEKENDS & HOLIDAYS***
I've Sent Messages and Received No Response
Although our website is available 24 hours a day, our office is not. Please note that we are Closed on Weekends & Holidays. If you contact us over the weekend or on a Holiday, we will respond during normal business hours. Thank you for your patience!
What is Your Return Policy?
*No Refunds. All Sales are final.
Cash, Check & Money Order Info
Bitcoin Payment Info
Please Send Bitcoin Payments to:
338FSeJPHiDYampyFJG8eTfYnuoPAQ746s
After sending your payment please e-mail your payment Hash ID to [email protected]
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